Unable to take still photos from recorded videos

wyze-cam

#1

Unable to take still photos from recorded videos in playback, both on Pixel and iPad. Pixel crashes immediately, iPad gives message “Access Denied” w/o crashing. Anyone else experiencing this? Submitted ticket…


#2

In iOS, you need to go into the Settings App, scroll all the way down to Wyze, tap Photos, and enable Read & Write. While you’re there, make sure Microphone is on if you want to talk to the camera and Background App Refresh is on if you want notifications while not using the app.


#3

Rick, thank you. iOS is now working.