I received the outdoor cam starter bundle today and have been trying to setup the base station for 5 hours. When I plug it in it goes from solid yellow to blinking yellow and stays there. I’ve reset the base, my router, modem, restarted my phone, deleted and reinstalled the app and nothing works. It simply won’t go beyond the first step. Any suggestions would be appreciated, I contacted support via email but it’s been silent for several hours.
One other thing, since the base is connected via ethernet which SSID should I be connecting to on the phone? 2.4ghz or 5gHz?
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With the blinking yellow light, it appears as if the base station is in travel mode. As referenced here:
https://wyzelabs.zendesk.com/hc/en-us/articles/360044855731-Understanding-your-Wyze-Cam-Outdoor-Status-Light-
According to the travel mode page, one way to exit the travel mode on the base is to " Single-press the SYNC button on the Base Station to exit Travel mode." Reference:
https://wyzelabs.zendesk.com/hc/en-us/articles/360038031831-Travel-Mode
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You need to set it up on the 2.4GHz network.
Take all my gold! This was exactly what was happening, and your solution fixed my problem. Thank you so very much.
On a side note, wyze support was useless and frustrating. Kept telling me to reset my camera, delete my camera, just couldn’t understand that I couldn’t even get the bar station to work.
Thank you again!
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Glad to help!. On a side note you can only “solution” one post per thread. Thanks again!