I just received my robot vacuum today! I followed the instructions for setup. I ensured that only a 2.4GHz network was used. I have disabled cell data, rebooted the modem and router, no matter what I do, the app indicates the connection failed. I successfully enabled the wifi reset on the robot. I was able to select the robot network when prompted. I see the phone temporarily connect to the robot and then switch back to the 2.4GHz network that I previously input credentials for my 2.4Ghz network in the App. I confirmed that the robot’s private network was no longer advertising the SSID by using a second phone. My network is configured for WPA2-PSK and AES. Please advise… I don’t want to return the unit. Rich
PS: my network SSID has a underscore (’_’) in it if that makes a difference.