OK I had the same issue. I had setup hub with one WIFI SSID and wanted to change it to a different WIFI SSID. The first time I was able to get it to work by manually connecting my phone to the WYZE sense hub bluetooth. The Second time ( After Firmware Upgrade)
that did not work. What did work was to press the Reset button while the phone app was searching for HUB. The sense hub appears to disable the bluetooth and does not wait long (times out) after the button is pressed and you hear it’s ready response. So when the App says:
“I Heard Ready to Connect” Check the dialog box
Press “Next” and then when it says “connecting”
Press the reset on the Hub again, and it will connect to the App
This worked every time for me.
So as a Side bar: My Internet cable runs right along my Apartment and it would be very easy for someone to cut and disable my Wyze Alarm. I hope you “Wyze Guys” are reading
this. So I have a little Chrome Box running Ubuntu Linux which is very easy to configure
a hotspot on. As I have Xfinity and there are a couple of xfinity wifi hotspots around, I setup
my Linux box to connect to the xfinity wifi as the source connection, (Signed in of course)
and setup a USB wifi adapter as the hotspot which my Wyze Hub, Wyze Camera and phone are connected to. All of this running on a UPS. So I can monitor connection status via my phone, Xfinity’s whole system would have to go down to lose connectivity. The Xfinity hot spots only work on equipment you lease from Xfinity and they also do not count against your 1.2 TB limit (Last I checked).
So it is a safe bet the Xfinity wifi Hot Spot you connect to is someone Just using as a basic internet connection. (Will usually be plugged in and working).
Do this at your own risk however.