I have four cams (all v2) included in a single group. Recently, two of the cams started showing as “offline” in the group. For one of the cams, when I clicked the cam in the group, it would ultimately show up as working, but go back to showing as offline when I went back to the group (puzzle #1). The other cam refused to load at all, so I tried to delete/re-add. This cam is refusing to connect (puzzle #2).
I tried to re-add this cam using two different Android tablets. On one, it fails after entering my WiFi password - tablet shows “Connection failed” (only choice is to re-enter password), cam says “Camera can’t connect”. On the other tablet, camera says “connection timed out” but tablet shows a screen that looks like success - prompts me to name the cam and click finish. When I click finish, it just shows the loading animation on top of a photo clearly taken from the cam.
This cam is actually brand new - a replacement for another malfunctioning unit. Any ideas why cams would show as offline in one part of the app but load fine in another? Any ideas why adding a new cam would fail?
Thanks in advance.