Two Factor Authentication (2FA)

I vote for Lastpass Authenticator. Like the Google Authenticator it works with everything I’ve thrown at it with the added benefit that it pops up an Approve/Deny button for some calibrated accounts. I prefer the Authenticator to SMS because it backs up data to the cloud and I can easily use it when I go abroad, something which tends to be iffy with SMS (especially if I forget and swap the SIM). I’ve had situations before where I really messed myself up because I swapped my SIM and then was no longer able to authenticate certain accounts. Luckily I have T-Mobile now and that has not been an issue for the last several years, still I think a choice or perhaps using SMS as a backup to something else would be best practice.

I also would like to throw a vote in for some sort of ‘local’ on-device authentication. I know that the general consensus is that apps are already behind fingerprint or face ID, but the idea is that sometimes we’ll hand our phone over to someone, either to talk or to browse photos, videos or something. I personally do not hover over the person I loan my phone to, that doesn’t mean that I don’t care about the apps they get into. I don’t want anyone but me or my wife viewing our indoor camera footage so it’d be nice if the Wyze app had local authentication.

Doesn’t it work out that if you support Google Authenticator you support most app-based 2FA? I use Dashlane for my 2FA app since it can be carried from phone to phone and shared. It had historically worked for every app-based 2FA I’ve come across.

More robust security, good for everyone!!!

2FA doesn’t work in Turkey

It was mentioned above, but I’ll repeat it here… there’s a #wishlist topic to add authenticator app(s) as an alternative to SMS for 2FA:

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Please please please…
add Facial Recognition to log into the account as an extra security measure. Sometimes we protect our family from what’s in the house as well.

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Hi ,
Why Wyze 2 factor doesn’t support other countries other than U.S ?
Can you add support for this ?

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Hi @zvika.gutkin. Please see this #wishlist topic for what you’re requesting. :slight_smile:

I really want to understand the following

why did you chose SMS instead of say, google authenticator?
why is the software only in English?
why can the phone number only be from the USA/Canada?
why you can’t request the archives from the camera over the network?

I know sms is “simple” to implement. You basically just create a number that you sent via SMS and if it matches you are done, and you can easily secure this with a random salt generated on the client side and the hash can be verified without really sharing the number, But, this is not even close to working in a global market. And whether you would like to admit it or not, your cameras are used outside the region you planned them to be used at.

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I don’t work for Wyze. The Moderators and Mavens are users like yourself who volunteer to help out on the forums.

The quickest answer to some of your questions is Wyze is not an international company yet, and it’s not even a surety they will become one. Please see this support article. Even though they have not authorized international sales, some companies like Amazon have ignored that and sell them internationally anyway.

Here is a #wishlist request for third-party authenticators: Add authenticator app(s) for 2 Factor Authentication (2FA).

The quickest answer is not really an answer. not being an international company doesn’t mean it isn’t used across countries.

And the 2FA thing right now proves to be more of an issue since many of us are currently locked out of our own accounts because of this system. SMS is too easy to overloas

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Upvoting this… but hoping we will have ‘Two-Factor Authentication’ feature for Philippine users too. It would help increase our peace-of-mind especially after I recently discovered reports of Wyze security system being hacked. Right now I’m kinda worried of using Wyze products and would not have bought them if I’ve read the report beforehand and knew the software’s security features is half-baked.

It wasn’t hacked. Hacking implies intentionally breaching a system. so far it doesn’t sound like a hack.

In my experience anything that works with GA works with Authy. Even Outlook which told me to use Microsoft authenticator worked with Authy. I get the impression that If is totp, Authy will just handle it

I like Authy. Plug for Authy :wink:

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Please reconsider the 2FA, if an account outside us gets ‚hacked‘ it is bad for the reputation and the user, too. I live in Germany and can not use the 2FA due to the necessity of an US number… thilo

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I agree

I use Duo and OKTA Verify for other platforms. Would prefer Duo, but Google Authenticator would be sufficient.

So why hasn’t Wyze implemented 2FA on the website account?
Why only on the app? -
What’s the point of having 2FA when logging into the app, but then it’s wide open when accessing the online account…

Some of us have been asking for this for months now.

I believe that is part of what’s being considered here: Add authenticator app(s) for 2 Factor Authentication (2FA)

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