Trouble Listening to .MP4

troubleshooting

#1

Hello,

I have a sound alert that I shared with myself via email. I receive an error when trying to listen to it with either Windows Media Player or Quicktime. The error message states an invalid sample description. Any ideas?

Thank you


#2

Use VLC (it is free), should be able to play pretty much anything.
https://www.videolan.org/vlc/