Time sync issue

support

#1

The time stamp on my live stream is incorrect by 30 minutes, I tried syncing time multiple times as well as going through the set up again, any idea how to fix this? Thanks!


#2

Maybe an obvious question, but is the time on the phone correct?


#3

yes it’s correct…


#4

I’d try a factory reset as described in the troubleshooting guide here:

https://2lofnd24kddg1841xi3wn90z-wpengine.netdna-ssl.com/wp-content/uploads/2018/03/Troubleshooting-Guide-1.pdf