Time Lapse Resolution

I have a mix of camV2 and pans. I frequently record time-lapse videos. All cameras are set to HD. When downloading the completed time lapse video, they are all in SD or 360 and appear to speed up and slow down. I’ve contacted Support and they had me run a network analysis and send them the results but I haven’t heard anything back since. Anyone else have this issue and/or figure out a fix for it? Thanks!

Are you downloading to your device or to some sort of cloud storage (like Google Drive, Photos, YouTube, etc)

Direct from camera to my phone