Ticking audio during playback

[jaboj73]

have a ticking sound that I hear on my audio during playback. What can this be and what can I do to eliminate it?
Thanks,
Jason Johnson

[Newshound]

A chirp sound about once a second is the cam picking up its own transmission to the network. There are several audio issues, and this is one of them. It will vary – some days you won’t hear it at all. This is due to previous attempts to digitally subtract it from the stream, I think. In any case, you can submit a log to Wyze so they are aware this is still an issue:

Audio out of sync

Hello, this is Arthur, TPM from Wyze. I am working on improving audio quality of V2 and Pan Cam. If your device run into any of the following issues: Audio not in sync with Video, in Live View or Recordings Two way communication (Speaking) not clear. Poor audio quality or burst or no sound, in Live View or Recordings Or any other audio related issues Please send the device Mac address and a brief description of the issue to: hzuo@wyze.com. Mac address could be found under camera settings → …

[Vancity23]

Welcome to the community jaboj73

[jaboj73]

Thank you. It’s great to be here

[jflana1986]

@jaboj73 hey mine does that same thing, but it seems only when there is white noise or little to no noise.

[jaboj73]

I created a ticket on this. They fixed it for me. Start a support ticket. They will need your MAC address along with it so have that written down before you open a service ticket