Thermostat stuck on 'Wyze' screen after reset

I tried searching but either this hasn’t been listed before or I’m simply not using the correct search terms…

I noticed Wyze thermostat wasn’t connected to the internet and then decided to stop blowing heat after working fine for a couple weeks. Did a reset from the thermostat by holding the knob until the reset screen came up.

Now it is stuck on the wyze screen and has been for going on 40+ min. We’ve reset a couple times, I’ve removed it from the app, I’ve turned the hvac unit off and back on a couple times.

Any other suggestions or things that have worked for you?

I think you have to add the device back like it’s brand-new.

I tried that and it keeps saying connection failed. I may try restarting our modem in a bit. My husband works from home so I haven’t been able to do that yet.

How long does the reset take? I keep trying and even after almost an hour it’s still stuck on Wyze screen