Purchased the Wyze thermostat a couple weeks ago. Set it up and within a couple days it went offline. I did a factory reset then it came back online. A couple days later it went offline again. Did another factory reset to get it back online again, that worked for a couple days. Now it’s offline agai…

Mark5 March 18, 2021, 11:54am 2

Some info here…

My thermostat was working fine until 3 weeks ago then for no reason it just quit and won’t connect to the internet - on the app there is an icon of a cloud with a line in it - I’ve connected wyze about 6 times over the pass 3 weeks and all I get is thanks for contacting us and someone will get back to me in 24/48 hrs or my ticket has been updated - they have the worst customer service on earth if you ask me

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Thermostat keeps going offline