Hello Wyze Community,
I’ve encountered an issue trying to install my Wyze thermostats that I received yesterday. My heating system is not responding to the thermostats. I have an electric forced air system. When I test the system with the Wyze app heating test 1 neither my condenser or air handler will kick on. In heating test 2 I hear my air handler turn on however my condenser does not turn on. In the cooling test both my condenser and handler work fine. Would greatly appreciate any help on this. I have attached a picture of how my system was wired with my previous thermostat for your reference.