I have two problems with my thermostat; motion sensor (1) and Auto Switch (2)
The display screen should come on whenever motion is detected. It doesn’t work. I can be standing in front of it and waving my hand or tapping on it and nothing happens. I have to physically push on the control dial to wake it. See it on the video - https://drive.google.com/file/d/1sXnhZJYrYU6aix3mDn8lAkbdvh_bbA4A/view
The Auto Switch in the Wyze app on your phone should detect if you’re home or not. Mine doesn’t. It always says that I’m away. The toggle switch in the settings doesn’t stay “ON” when set, it reverts to “OFF” right away, see it here - https://drive.google.com/file/d/1sgSClS68xpORUTqhfDcHrYPyT8v-CYQs/view
The firmware version is 1.1.1
I’ve submitted a support request [Wyze Ticket 984846], but it was pretty much useless. All i’ve got is a generic automated message with a links to the installation video and troubleshooting list which doesn’t even list problems like mine.