I only read the first 70 replies and the last few posts, so forgive me if this was covered already. I wanted to share a couple things I didn’t see mentioned that might help.
First, I understand your frustration. I’m not entirely happy with my setup either but I wanted to pass on a few lessons that I have learned and some thoughts that might be helpful to you.
First of all, as far as Wi-Fi routers and buying the biggest baddass wireless router out there you’re actually going to find that isn’t going to cover folks like yourself and I for several reasons. Mesh might really be helpful to distribute the wireless traffic.
Some things to keep in mind:
- The oldest piece of wireless hardware will slow down your entire network on that 2g or 5g band. Your router will step down to the lowest speed /wifi version to be compatible, unless you modified default configuration on your router not to do this. This includes the channel width, speed, and encapsulation (wifi 3 vs 4 vs etc, formerly ac/n and b/G etc) this alone can explain your situation. Some routers have multiple 2gh bands that help if you properly distribute devices on them, or move older devices on a seperate router.
- You have several layers below your internet provider, wifi router, cell phone and cell phone provider to consider. Set include how wyze connects to your network, which is through the connector/bridge on one(or more which may be possible option) of your cameras. Each camera relays its data to this matter camera and it then transmits to your wifi.
3.you have cameras that transmit a ton of data in comparison to other traffic, unless of course you have wireless TV such as roku stick. Ideally your cameras have a dedicated router. This is a great approach as keeping your iot devices seperate is best practice anyway, although you will need additional hardware /config to properly segment it from your home network devices.
Things to try
- test connecting to wyze app, live feeds, playback. Try it 3 times and make note how well it works, how long did it take it did it fail.
- turn off ALL network devices except your main wyze camera, your phone and your router. Check connectivity with the wyze app. Change the resolution on your camera to standard definition instead of HD. Test the live feed and playback features. How well does it perform?
- turn on additional camera, retest as above, repeat until all cameras are up and hopefully stable.
3)if stable, turn on network devices on your network one group or device at a time, retest
You will likely find where the problem is when it stops working as expected. If it still isn’t working going to minimal setup in step 2, move your camera with the dongle next to your router, you might want to reboot your router as well so it picks up the least busy channel.
Keep in mind these are small devices that are running on low-power Hardware.
My best suggestion is call wyze support, tell them what you have tested already. I called them and was impressed! there was an issue between the wyze camera that has the dongle that communicates with the Wi-Fi and my Wi-Fi network. that connection is really important as is the connection between that device and then all your camera so there’s so many failures points here that they have to run a diagnostic sotto identify the true wear point or points. Their Diagnostics was impressive, they asked me to install a test app on my cellular phone and it was able to pull signal levels between all devices which then pinpointed where the problem is.
I really think your problem is because of Wireless congestion more than anything, or perhaps a defective dongle.
Another point is you might want to check to see what is your camera set for as far as are they on the HD or SD as far as the resolution of the resolution all the way down and see if that improves your ability to connect to him because again and I suspect your issue is the distance between your camera devices might be too far or might have a bad signal.
Go ahead and call wyze support and ask him to run a diagnostic on your set up. I was really impressed with how quickly they responded and how easy it was to get the biggest picture to troubleshoot down to the individual issues (in sure there are more than one.)
You may end up moving the camera dongle to Amory camera to see if this provides better coverage.
Best of luck, and hopefully this background info and suggestions will be helpful,