I recently bought the Cam Outdoor starter pack + 3 extra outdoor cams, and like many others I have read about, I can’t view the cam feeds or playback if checking them from a different wifi or mobile network. Which defeats the purpose of having them, because I can’t check them when away from home.
I went though a million support questions including assessment with a 3rd party software download and sharing of logs, and after a few weeks the response I got from Wyze was that the problem “may” be fixed at some time in the future with a software update. Since then, no response.
What a joke. I’ve submitted a return for all the outdoor cams and it’s seriously affected my confidence with any other Wyze purchases.