I contacted Tech support via email on the app, about my issue with a faulty sensor. I couldn’t have asked for a quicker response. Within minutes, I had an email response from a tech. The issue was resolved and a replacement sensor was on its way with tracking # within minutes. I’ve read horror stories about Wyze tech support on here, but definitely not my experience,
I’m completely satisfied with Wyze products, and with Wyze as a company.