I used to be able to pause a video playing from the camera SD card, press the “Take Photo” button, and the app would save a photo taken at the point at which the video was paused. Recently, I noticed that the photos were no longer being saved at the time at which the video was paused but anywhere from 4 to 14 seconds later. This rendered the feature somewhat useless.
I have four v2 cameras and the app installed on three different Android devices. The problem was seen on all devices and all cameras, so I submitted a support ticket and was referred to the beta program when the issue could not be solved.
The latest beta version of the Android app behaves better but there is still a delay of less than one second between the time a video is paused and them time at which the photo is taken. I note that the beta firmware does the same thing as the latest production firmware.
I would love this to be fixed.