Maybe I am slow to decipher all these announcements, so please help me out.
I have the following cameras:
- Camera A/outdoor with Cam+ (subscribed under “name your own price” at whatever level you asked at the time, paying monthly fees). This includes motion detection, person detection, unlimited video length, no cooldown.
- Camera B/v3 (w/spotlight). No C+, no person detection, yes motion detection, 12 sec videos, yes cooldown period.
- Camera C/v2. No Ca+, YES person detection, yes motion detection, 12 sec videos, yes cooldown period.
Will you please explain what will happen to each of these if I “upgrade” to Cam+ LITE.
Frankly, this does not sound like an upgrade, except maybe for Camera B.
Additionally, the reasoning behind the forced C+Lite opt-in requirement (in order to continue saving my 12s recordings in the cloud, which is something I already have for Camera B and have no problems with) sounds like an upgrade ploy, not a legitimate concern for users’ who are “flooded with notifications”. This part could’ve been handled much better (e.g. as an opt-in in exchange for ADDING value, not opt-in or you’ll LOSE value). You have a VERY supportive customer base who want to see you succeed. Please don’t insult their intelligence, or they’ll walk away.
Looking forward to your answer.