I am not a tech expert and so spent much of the day yesterday trying to get my 2 Wyzecams and 2 Wyze Pancams connected without success. Here is my equipment:
ISP is Comcast Xfinity
Modem is a Netgear CM31T
Router is an Apple Airport hardwired to Modem
Have signal booster in middle of house for Wifi signal
I could not connect at first and then figured it’s a 2.4 GHz vs. 5 GHz issue. I spent a lot of time on the modem only to realize that the Apple Airport is the wifi signal not the modem itself. I then was able to reconfigure the Airport thru my MacBook Pro to have only the 2.4 GHz signal and not the 5 GHz (it was configured to be automatic for either Band). I then figured I had this cat in the bag, only to try multiple times with both the fixed camera and the pan camera, NO JOY! I sent in an email request to the Wyze tech folks but don’t expect a reply of any kind for several days.
Any ideas for me on solving this problem?