Sound Sync Problem With Saved Video Clips

support
#1

I discovered a sound sync problem with saved video clips from the memory card.

First video below was the alert. The sound is fine on that. The second is the recording I extracted from the memory card. The sound was fine during the playback from the card, but was out of sync on the saved clip.

I extracted it using a 128 GB iPhone 6 running iOS 10.3.3 and app version 1.3.134.

I’m using a V2 cam with firmware 4.9.1.60.

My memory card is a Kingston Canvas Select 32GB microSDHC Class 10.

FYI -

#2

Is there any reason this thread is being ignored? I have the same issue, but with the Android app. Is there another thread about this?

#3

It seems like this has been a problem for quite some time but no go on a fix. What gives?