I recently purchased a Wyze Sense starter kit and none of the sensors were connecting to the bridge, even after trying it on 2 different cameras and going through all the troubleshooting, The bridge shows up just fine in the app and has a solid blue light ( blinking blue when I am trying to connect sensors.) The sensors all blink red 3 times when I poke them with the pin, so I am assuming they’re functional, but they just don’t connect. So I opened a support ticket and was sent replacement sensors that just arrived today. They do not work either. I have the bridge installed in a V2 cam, when I try to connect the sensors it will say “Wyze bridge is ready to be connected”, it repeats this about 3 times for a couple of minutes and then the connection times out. I’m quite displeased to have spent money on something that is entirely useless. I don’t understand how they can, in clear conscience still sell this product to people. I wish I hadn’t trusted the company and had come to the forums first because I would have never spent money on any of their Sense products after seeing how they fail to work for a great many customers. I have opened another support ticket explaining the issue several hours ago and am still waiting for a response.
Does anyone have any suggestions? The bridge seems to be functioning but since I have 6 brand new sensors that won’t connect, perhaps it is the bridge? I’m really disappointed, I was hoping this would be a solution to help me keep tabs on my small child’s sleepwalking.