Shortcut on the alerts/events playback for live view and recorded playback


iOS or Android? (Doesn’t seem to work on iOS for me)



Sorry, I wasn’t very clear. I said “Close it and reopen it” and didn’t define “it”. I meant close the app and reopen it. This probably isn’t a good idea if you are making changes, but say if you drill down to see SD card info, that’s four clicks to get back to the home screen. For me, it’s faster to close the app and restart than click through all the “<” to get back to the home screen. In addition, deep in other layers, the “<” is at the top of the page and the Home icon is at the bottom, so not only am I clicking “<”, I’m jumping from top of the screen to the bottom just to get back to the home screen. YMMV. iOS, if that matters.



It would be very helpful to have a button on the event videos that allows you to go directly to that time on your timeline if you have an SD card recording the events. That way you could view longer videos without having to tap through the video timeline, and end up watching 3 minutes of nothing to view 30 seconds before or after the event.



I did understand that you meant the app. By “close”, do you mean go to another app, or do you mean force quit by swiping up in the app switcher? The former doesn’t work for me, but the latter does (iOS).



Yes, simply swiping up in the app switcher to close the app.

Between the color/font scheme with the eye strain and the many layers within the app I have to traverse, closing the app asap is the new goal. With Wyze adding Discover to the main page in hopes of more social interaction, I suspect they’ll have trouble get there unless they address the user friendliness of the app. Adding eye candy colors and user videos is not a substitute. All the monitor, pc, tinycam, rtsp, etc. requests tell me the app isn’t the main selling point. Do you know if Wyze ever does any market surveys?



Yes, they have done market surveys. There was one pretty recently.



I knew they did user surveys, because I received one.



For example, I received an alert on 2:01 PM. After I checked the 12 seconds alert, I want to see more on the local storage. I need to open the camera, slide to find the exact moment on the SD Storage.

It is hard since I have a small screen iPhone. Can you make it like one click?


1 Like


I agree this would be a nice feature since there is no computer or Mac software available. And touch control is shaky at best when dragging on the video timeline. The link should take you to 10 or 20 seconds prior to the event so you don’t miss any footage from the video.




1 Like


once i get a notice that there is motion, and i get a notification i tap on the notice and it opens the clip and plays it for me. great. but once on the playback screen, it would be nice if there was a way for me to tap something to immediately jump to live view. instead of tapping the < back link then tapping home then tapping the camera to view live feed.

this is for the iOS app.



Moved your topic to the Roadmap equivalent. Please VOTE at the top left. :slight_smile:



This is a fabulous idea! Failing this, if they could at least highlight the events in the video playback stream they would be easier to find. My zmodo camera does the latter and it’s very easy to find the event clips…but your idea is much better. Just link directly to the video!!!



In case you missed it, Wyze did a video Q&A session a while ago. The subject of this #roadmap topic was addressed in the video. Here’s a link to the video and an index of the content so you can jump directly to the part that addresses this #roadmap topic.

0:40 Outdoor Cam (Dongsheng)
2:15 Wyze Sense (Mike)
2:52 Beyond Security Products (Mike)
3:30 Become International Company (Yun)
4:25 Simultaneous Streaming (Tao)
5:05 Improvements to Playback (Bugs, Fast Forward) (Tao)
5:50 RTSP (Frederick)
7:10 Google Home/Assistant (Frederick)
7:40 Apple Homekit (Frederick)
8:35 Google Integration Demo (Frederick)

1 Like


One for the suggestion box. probably already submitted… but here goes. I would like to see a link in the app when watching a trigger event. The link would go directly to the recorded playback on my Wyze SD card. Currently it is time consuming/awkward to get to the exact spot. When I desire to look at a larger time frame of an event. Your consideration is appreciated. Thanks.



The event notification only has a 12 second clip of the event. It is currently really cumbersome to switch to the full playback window and position the time slider at the right spot. It requires several steps to switch from one to another.

Proposed: If the user has a SD card installed, provide a way (maybe a button?) to jump to the playback view and seek the playback to the corresponding time of the event.

That is, if I get a notification of an event which happened at 12:04, provide a button in the event window to switch to playback window for that camera and position the slider at 12:04. This allows the user to quickly see the entire event, skip before and after the event, etc.



The ability to navigate directly to a notification event is an obvious and necessary feature that is missing from View Playback mode in the Wyze smartphone app. It is extremely annoying having to physically attempt to finger scroll to the ‘exact’ point where a notification event took place. Most people just don’t have the dexterity. You usually end up scrolling past the event many time. Then finally, you end up scrolling 2-5 minutes before the notification event, just to make sure you don’t miss it. Then you just sit there and wait. Very frustrating.

Wyze knows the exact time of the notification event, so it would be a 5 minute software programming update for them to add left and right soft arrow buttons on the Playback screen to jump between notifications when you are in playback. And while they are at it they could add a dark strip or arrow pointer below the timeline as a visual marker on the timline to show when the notification event occurred.

Navigation of the timeline is an unacceptable user experience (UX) and really poor engineering, IMO.

1 Like


A couple of things you should know…

First, once you have moved the timeline to the approximate time of the motion event, you can use a pinch-out gesture (two fingers on the timeline moved apart) to zoom in on the time scale. This makes it pretty easy to narrow in on a specific time/event.

Second, left/right soft arrow buttons to jump to next/previous event are in testing now and should be released in an update pretty soon. have been released in the current app. Later on, fast forward/reverse on the timeline is in the plan to be implemented. You can also vote for fast forward/reverse here: Fast Forward In Playback



Thanks. It would also be useful to jump to the Notification event directly from the Notification menu to the timeline position on Playback.

Basically, it would automate the user sequence of: (1) write down the event time, (2) select device tab, (3) click on camera & wait for authentication, (4) coarse location of the event on the timeline, (5) pinch zoom & (6) fine location of the event on the timeline.

That’s a lot of steps that could be saved for the end-user.

1 Like


When I see something recorded in Events, I would like to see the captured footage around that time frame. It would be nice to click on something and it would immediately take you from the specific event to the continuous local SD View playback for the camera so that you can see more footage of the event around that time. It’s tedious to try to search View Playback for the correct time and footage.



The more I use these cameras the more I can see the advantage of having a shortcut to jump right to the Alert time on the SD card.

This would be a very nice feature!