I have several Wyze items and have never had any problems with any of them until I add the new color light bulbs.
The new bulbs were a breeze to set up and I really like them. However, I cannot get the schedules to work. I have a plug that is set on a schedule and I’ve never had any problems with it until I set up the new bulbs. When I tried to set the schedule up for the bulbs, this schedule for the plug showed up on them so I thought this schedule was going to work on all three items - wrong.
I finally was able to get the plug working again with the help of customer support and we thought by combining both the bulbs as a group they would work too but the bulbs will not work on a schedule at all no matter how I have them set. I tried to set each one up and that doesn’t work either.
If anyone as any suggestions I would love to hear them. Thank you in advance. By the way, the young man that tried to help me with this (and like I said we thought it was working) was such a nice person to work with and he went out of his way to try to help me.
Thank you so much,