Setting a schedule for the new color bulbs

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#1

I have several Wyze items and have never had any problems with any of them until I add the new color light bulbs.

The new bulbs were a breeze to set up and I really like them. However, I cannot get the schedules to work. I have a plug that is set on a schedule and I’ve never had any problems with it until I set up the new bulbs. When I tried to set the schedule up for the bulbs, this schedule for the plug showed up on them so I thought this schedule was going to work on all three items - wrong.

I finally was able to get the plug working again with the help of customer support and we thought by combining both the bulbs as a group they would work too but the bulbs will not work on a schedule at all no matter how I have them set. I tried to set each one up and that doesn’t work either.

If anyone as any suggestions I would love to hear them. Thank you in advance. By the way, the young man that tried to help me with this (and like I said we thought it was working) was such a nice person to work with and he went out of his way to try to help me.

Thank you so much,
Mary

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#2

are the bulbs in a lamp that is running ON the plug you are having issues with?

how do you have the devices named? i.e. the plug and the bulbs.

if you can give us just a bit more detail on what you are trying to do…for example…you want the plug to turn on at 2pm and off at 5pm

but you want the bulbs to turn on at 3pm and off at 8pm. or if you are attempting to use triggers or anything like that.

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#3

To aid in answering @Bam s questions, screenshots of the rules etc will help tons! :slight_smile: Thanks in advance!

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#4

I have the lights around our pool (name: Pool Lights) plunged into one of my Wyze plug and the schedule is turn on at 8:00 pm, turn off at 6:00 am next morning. I finally have this plug working. My two bulbs are in my pouch light sockets. One is named Front door light, Backdoor light then I have them grouped together named color bulbs. I have set as the same schedule as my pool lights. I hope this helps. Thank you, Mary

#5

Did you receive the screenshots?