Service Desk Reply from Wyze Makes No Sense

[Seapup]

@SlabSlayer

If that doesn’t work out, you might try to tag a Moderator or Maven. They aren’t part of the Wyze team to fix it, but they have evolved magical powers to escalate the issue to someone at Wyze who can address it.

No need for that. The issue has already been escalated. Wyze has been posting status/updates in the original topic.

Watch Firmware Updates Failing

The last info I have on this is from May 31, when I was told they are still looking for the issue. I do know it is being looked at and I check in with them about once a week for anything new.