SD card not recognized

wyze-cam

#1

I just received 2 new V2 cameras. One of the cameras does not recognized my class 10 micro sd card after repeated attempts to install it. Also there was no gong sd card sound when I inserted the card and powered the camera back on. On my second new camera, there was again no gong sound when I inserted the sd card but for now, the camera does recognize the card. I submitted a ticket on it to support tonight. Anybody else have this problem? My original Wyze v2 did not have any of these problems.


#2

<p style=“text-align: left;”>Yes I’m having the same issue!</p>


#3

I was having the same problem with one of my two cameras. I tried formatting the SD card on my Mac mini, but it would not work not matter how I formatted it. (ExFAT)

 

So I decided to try my GoPro SD card and it worked. I ended up formatting my Wyze cam SD card in the GoPro and it worked. Hope this helps you guys.


#4

I have three micro-USB cards that are not recognized in my new Wyze V2. I have tried formatting them in my PC as Fat32 and even exfat to no avail. They are class 6, 4 and 2 brands like Kingston (known brands, not cheap). None of the cards are of the recommended brand but I have a hunch that if I buy the recommended card it still won’t work. Ideas?


#5

Try formatting the cards in another type of camera other than the Wyze cam. It worked in my GoPro.


#6

SOLVED —I had the same issue yesterday. I was using the Sandisk 32gb class 10.
When I kicked off formatting from the camera/app, it got stuck and after that the camera stopped recognizing the sd card. I tried formatting fat32 using a Mac and a windows pc but it didn’t help.
finally, i downloaded the formatting utility from the Sandisk site and formatted the sd card using their utility which did the trick. The key difference in formatting via pc/mac is that the sd card shows 29.5gb available while the out-of-the-box the sd card is 29.7gb free space. Formatting using the sandisk utility gives back the 29.7gb which the Camera is able to detect. hope this helps.


SD Card not working on New Pan/Scan
#7

I’m not a PC guru so if I buy something that doesn’t work it would be nice to have a phone number to talk to someone about my problem. I have 4-Wyze cams and they work great. I ordered a micro sd from wyze and I can NOT make it work in any one of my 4-cams. I’m very disappointed.


#8

Hello, @my1captain

There is a phone number listed on Wyze’s contact page.

I’ve never purchased one of Wyze’s MicroSD cards so I cannot say for sure, but you may have to format the SD card before trying to use it.

…or…


#9

I recommend using the official SD card formatter from the SD Card Association:
https://www.sdcard.org/downloads/formatter_4/ if formatting on a computer.


#10

Thank you.


#11

You’re welcome… good luck.