The SD card that came with camera is not able to load into the SD slot. I have tried everything basically even all the way pushed in it refuses to engage.
This is not the only problem with this unit straight out of the box. Evidently via the mobile app it refused to send me a verification code. Fine, sorted. I registered online no problem after I figured out I could do this.
I go back to the app and try to connect to wifi and it responds with a timeout message “Connection failed” “Connection timed out”. Mind, you I was in the office over the router entered the wifi and password in manually.
NADA! So the unit will not connect to wifi, or load the SD card. I realize the SD card maybe a unit issue and needs to be returned. But there is DEFINITELY something up with the app I downloaded.
The app is not functioning properly with my phone with regards to the wifi I am using. Is anyone else having these issues??
Is there a work around? Everything is on pause until I hear back from customer service via email in 3 days. I just got this unit and was so excited only to be faced with so many problems.