I searched around the forum but didnt see anything. I’ve sent an email to support but thought I’d ask here to see if anyone else has run into this.
This morning my scale or the app lost all the data in the app.
Yesterday, it was fine and had all the past data. Today, I wake up, do my morning routine, step on the scale, and then sync it. I noticed it had only 1 weight in. Nothing before today.
I asked my wife to look at hers and it was the same. Only 1 weight in.
I have 2 scales. The info for what i use is app ver 2.29.0 (114) and the scale model WHSCL1 firmware 1.1.4. My wife has the same app and scale model but it has firmware 2.0.6.
Is this a problem on my end or Wyze’s end?
Can this be fixed to get all the past data back?
Also why would the same scale model have different firmware? Mine doesn’t show a firmware update available.