Yes I’m seeing the same thing. @WyzeGwendolyn are there issues going on the backend. I’ve looked through my rules history and none of the rules on motion clear are working to turn off lights. I have backup Alexa rules that I enabled as a work around for now.
According to my rules history the rules to turn off my lights have not worked since last night.
I have had to turn them off manually every time today.
Just to be clear , These are not Alexa rules they are wyze rules I am referring to
In the past couple of weeks I noticed a couple of times that my light did not turn off as it should because of its rule. I’ve had to turn it off manually at least twice that I can remember. But in between those times it seems to be mostly working, so whatever the problem is, it seems to be intermittent.
@WyzeGwendolyn you were already mentioned above, but any information would be appreciated
Maybe it is intermittent, a little while after I posted here , I tested mine twice and the rules succeeded in shutting the lights off as they should.
The rules did fail to work properly over and over again for about 18 hours
My rules seem to be running correctly again today. This has to be something happening on the back end but it’s concerning that there doesn’t seem to be any acknowledgement of this on Wyze’s end.
It’s so difficult to troubleshoot without being to isolate the issue. For those of us who are heavily invested in this ecosystem it can be very frustrating to see stuff not working for seemingly no reason on my end.
I know that Sense V1 is kind of a failure and that’s why it’s getting replaced so soon, but this doesn’t seem to be a sensor issue because I could see that the sensors were registering the new state (either Clear or Closed), and it worked correctly for the Motion and Open states seconds earlier.
Logic dictates that if these are back end issues then they are just as likely to remain even with Sense V2 as well, so should be a priority for Wyze to resolve as they get ready to ship the new Monitoring packages.