I have seen a few posts on this problem, and no real answers from Wyze. Support so far has been no help. The vacuum has no problems locating and making its way to the charging station. This is a brand new vacuum and very clean. The charging station is all the way flat against the wall.
It does its thing where it approaches, spins around, and backs up. It always ends up a little off center, but can still make contact with both electrodes. It makes contact, then decides it isn’t happy and moves away to try again. Sometimes it will even update the status in the app to “charging”, but still moves away. It will do this repeatedly until the battery runs down.
Here is a video: https://photos.app.goo.gl/YBwaW777MhvKGz8B6
I have tried altering the angle of the charging station by placing a piece of cardboard behind it, no change in behavior. The only thing that helps is to give it a little nudge by applying a couple ounces pressure to push it to the charging station as it makes contact, and holding it a couple seconds. Then it will decide that it is happy.
Does anyone else have this problem and know how to deal with it?