Restore hardware acceleration on android

subject as above. I need it back.

What? You actually want to be able to use the app? HELL YES!!!

This is one of those really rare situations where I am glad I have a work issued iPhone that has the Wyze app installed. In the current version, the Android app is essentially useless - particularly for playback of video from the uSD card.

I will share this with the team. I know that we’re looking into solutions and we apologize for the difficulty.

Performance is appalling, Maybe its time to rollback to a working version?

We apologize for that. Due to Google’s updated requirements, we can’t submit an update with the 32 bit library we were previously using (they require 64 now). Because of this, we have made an APK available for download for the most recent 2.4 version in our release notes:

We are working on this problem as a top priority and we are sorry for the negative impact it has had on some people’s ability to use their Wyze Cams.

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I’ve got the lag issue and today my Wyze plugs arrived but I couldn’t set then up using 2.4.82, the lag free version of the app so I had to update.

Now that the plugs work, I had to revert to the old app to make my cams useable again and rely on alexa to turn on and off the wyze plugs.

I need another cam and would like to get another wyze but now I’m looking around at alternatives due to the lag issue. I’ve also stopped recommending wyze to people for now. I’ve been a big wyze fan til now and I’m pretty dissapointed that this problem has not yet been resolved.

That was a good idea
I installed the new app on a separate device, set up the plug , uninstalled the new app on that device , now I can control the plug in Alexa with my voice and set it up and use it in routines

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Add me to the list of people who now have unusable Wyze cams. Installed the new app so I could use my new Wyze plugs only to have unusable cameras - can’t view on the phone and no way to view via a browser. If I revert to the previous version of the app I have unusable plugs.

I’ve only been a Wyze customer since April and this is the second instance of software or firmware that’s been released that made my bought and paid for products unusable.

The development team needs to learn how to do regression testing to insure that fixing one thing doesn’t break something else. This is common practice in any IT organization I’ve ever been associated with.

Overall the wyZe team has delivered an amazing product. For a reasonable cost we have a great product that gets better each release. Chalk this up to an oops. These guys move fast, let them make one mistake. Thanks guys! We await the hardware acceleration fix. Some times you people in the comments act like babies. Chill.

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I agree the Wyze products are an amazing value - but only when they are working. Right now I have to make a choice between having cameras that work or plugs that work - pick one.

While you may consider it an ‘oops’ it’s the second major ‘oops’ in the last 3 months - both attributable to the same lack of adequate testing of the basic product functions prior to releasing the update.

And if I’m acting like a baby because these ‘oops’ effectively make the products inoperable for their intended design purpose then I can only say - :sob:

To all responding to this thread, please keep your comments civil. Please review the Wyze Community Guidelines if you need a refresher on the forum etiquette. :slight_smile:

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