UPDATE 10/21/20 9:00 PM PT - The token and app issues have now been resolved. If you are still having difficulty with not being able to log in or see your devices in the Wyze app, please contact Wyze Customer Support.
UPDATE 10/21/20 5:44 PM PT - Some people’s devices are becoming visible and then disappearing again. We’re still not done resolving this and are working to get this stable for everyone as soon as possible.
UPDATE 10/21/20 5:21 PM PT - We found a problem with token validation and have resolved it. The service is returning to normal though it may take a little time for your devices to be visible again. Thank you for your patience.
We’re looking into the cause of Wyze devices missing from the Wyze app and login difficulties. We apologize for the inconvenience and will update with further information when we can here and through our service advisory page: