Request Thermostat "Auto Switch" feature to remain at home if one of the phones is still in geo fence

I worked with support to identify that the thermostat does NOT stay in home mode if 1 phone with auto switch leaves the house.
Request Thermostat “Auto Switch” feature to remain in home mode if one of the phones is still in geo fence for home. This way if one or more phones are at home, the thermostat can remain in home mode.

I second that. Why would I want the temperature to change because one of the occupants leaves the house?


The first night I had the thermostat operational, it switched me to Away while I was sleeping and the inside temps dropped below 60 (outside temps were 25). This is an issue as I have temp sensitive animals.

All other location apps had me at home all night. Wyze allowed to Always have location access.

Agreed. Users will assume it will behave this way so it either needs to do that or explicitly state how it actually works.

I fully agree with if anyone is home, the state should immediately be At Home. It should be determined by the motion sensor or the Auto Switch feature (Geo Fence). I did have problems with this working but over the last two weeks mine seems to be working as everyone wants it to be.

An additional feature associated with this is that I would like to see an alert that indicates when the state is changed by either the motion sensor or the Auto Switch (Geo Fence) from at home to away or away to at home. I would like to be able to enable or disable this alert in Setup.

Yep, found this out the hard way this morning. Wife left for work on a day I had off. Work up an hour later and the house was freezing. Once I walked past the thermostat, it realized I was home and started heating. Agree with everyone here - what’s the point of having this feature if it doesn’t recognize multiple people? Please fix Wyze!

Currently, the auto switch for thermostat only works with one device. When I leave the house, the temperature goes up for whomever is left at home. Auto-switch needs to recognize all devices connected to the account and accurately decide if someone is home, away, or returning.

Will somebody from wyze please confirm what agoodlet is saying here, or if wyze is trying to fix the problem. I have been fighting this from i started using the app, and can’t get it to work.

I have tried the ‘auto lock’ feature of the deadbolt for when I leave the house and it never works. I can be 5 miles away and house is still unlocked.

Another app I had tied their ‘home or away’ features to Life360 which is very accurate. That now works perfectly.