Replacement charging cable for new Wyze 47 watch

I just received my new Wyze watch ordered about 4 months ago. After charging the battery I managed to either misplace or lose the charging cable. Anyone know how to buy a replacement or find an aftermarket cable anywhere else? I can’t find anything about purchasing a charging cable on the Wyze website and sure would not like the thought of it being useless after the initial battery charge runs down…

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Welcome back @wood!
Individual Wyze Watch charging cables are not available for purchase at this time. You may be able to find cables on a different site, but it’s not guaranteed that they’ll work.
You may want to contact Wyze Customer Support about this issue and see if they can send you a new charging cable.
By phone: (206) 339-9646 Available Monday - Friday 5 am - 6 pm PT and Saturday 8 am - 4 pm PT
Or online: Wyze.com/support
phone support is typically faster however this isn’t always true due to fluctuation in the amount of calls.

Thanks for the reply and phone #. I spoke to Wyze this morning and they do not have any charging cables for this watch. Hopefully I can find a aftermarket cable in the future (searched Amazon for over an hour with no success)… Otherwise I will just put the watch in a drawer until a cable becomes available. It is my fault since I had the original cable and lost it.

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Please - I just received both of my watches - they seem really great - my cat has already destroyed both cables - please sell replacements!

After searching I found a replacement cable on Amazon. You have to buy the 2 pack but only the white cable works. At least it is an option until Wyze wizes up and sells a replacement.
https://smile.amazon.com/gp/product/B08Q7QKH29/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1

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Interesting find (the charging cable). I just looked up the Umidigi watch that this cable is for and they sell a couple of watches that look very similar to the Wyze watch. Wonder if this is who is making the watches for Wyze…

Thank you so much - I just ordered :slightly_smiling_face: :crossed_fingers:

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How odd that only the white one works… However I appreciate the reference as I misplaced the OEM cable and was very glad to find your reference for a working replacement.

The ad states that the + and - poles are different. The spacing also appears to be slightly different. For whatever difference I am glad one works

Did it work? The separation between the charging plates looks like too wide. It says 2.84mm but watch is about 1 mm

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It is absolutely astounding that WYZE does not make readily available replacement cables for lost or damaged recharging cables, which must be a common problem! The link does work, so tomorrow I will order replacement cables.

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I found this on Amazon.

Charger for Wyze Watch, 2Pcs Replacement USB Charging Cable for Wyze Smart Watch 44mm 47mm (3.3 feet +2.2 feet)

Fine and dandy but seems to be a crap shoot. Where is Wyze and their support.

WYZE CUSTOMER SUPPORT

There are many ways to contact us, our phone number is (206) 339-9646, or you can chat with an agent or create a ticket on the support site.
We’re open for support between 4 am - 8 pm PT Monday through Friday, and 8 am - 6 pm PT Saturday and Sunday.

Contact Wyze Support