Refund Cam Plus

fsperanza · August 9, 2020, 4:08pm

How do I get a refund for Cam Plus since my new outdoor cam is not compatible with the Plus app. Should have paid closer attention.

gyzmo · August 9, 2020, 4:41pm

https://services.wyze.com/services/

angus.black · August 9, 2020, 5:25pm

Not sure that would get you a refund.

gyzmo · August 9, 2020, 5:33pm

I had taken 1 subscription. Two hours later, I wanted to take another one but I had to cancelled my first subscription and reorder 2. I have been refunded for the first one. That’s why I made this reply.

To be sure: @UserCustomerGwen

fsperanza · August 10, 2020, 2:04am

Thank you it worked.

UserCustomerGwen · August 13, 2020, 2:35am

Thanks for fielding this, @gyzmo!

We look forward to the compatibility with Wyze Cam Outdoor later. Sorry for the trouble!

John517 · August 14, 2020, 3:55am

I purchased four of the cam plus subscriptions before discovering they didn’t work for the outdoor cameras. Unfortunately, after submitting a request two times with wise I haven’t heard anything on refunds. Now what do I do?

WyzeJasonJ · August 14, 2020, 4:38am

If you look at the post a few above this by @gyzmo you will see where you can cancel

fsperanza · August 14, 2020, 10:33am

Thanks, received my refund!!

fsperanza · August 14, 2020, 10:39am

See gyzmo and link, it works.