Starting yesterday my Wyzecam (only about 1 month old) began constantly rebooting. I keep hearing the clicking sound of the camera and the lights flash so that’s what I assume is happening. It is definitely broken and even manually resetting it causes the female voice to get stuck in an endless fast loop. Not sure if there was a firmware update that cause this perhaps.
I have opened a support ticket hoping I can RMA it but thought I would drop into the community to see if anyone else has had issues.
I mentioned in my post that I did reset it. I held down the button on the bottom until it made the chime sound and the female voice came on so I assume this was a factory reset. Then the voice got stuck in a broken fast loop without finishing the sentence. “Your camera is now…” “Your camera is now…” “Your camera is now…”.
I have 3V-2’s and 1 V-1 on the same network. Had kind of this issue before - camera would toggle between day and night vision; it was corrected via software update. This new issue causes one of my V2’s to constantly reboot and happened after recent software upgrade. I have an open ticket, no response yet.
same thing happening to me with a camera I got new and it hasn’t worked right from day one. I have 7 cameras and this one is the only one having the problem. Nothing helps so I submitted a ticket and am now waiting to hear back from Wyze on it. Hoping they do like they did for ehayric and just send me a replacement.
Welcome to the community, @dan.zimmerli. Did you see Loki’s reply just below the comment you replied to? Do you have an SD card in the camera? Did support get back to you, yet?
I don’t and it so far doesn’t matter what firmware version I try. All my other WyzeCams work flawlessly but this one continues to have issues locking up and rebooting.