Receiving Push Notification on Phone but no recording to Cloud.

support

#1

Is anyone else have an issue with receiving push notifications but the 14 second clip doesn’t get recorded and uploaded to cloud for viewing?

However, I am able to view it in playback via SD card. This happens a few times a day. Sometimes it does record the 14 second clip and uploads it to Cloud for viewing.


#2

I had this happen the other day. I looked at the time stamp of the notification and I could not find a clip anywhere around that time. I checked the live stream on both cameras and the time was correct. I never took the time to review the SD card though.