On 11/28/21 I received a fake email from support@wyze stating: Oh no, your payment failed! Quick! Your Cam Plus Yearly subscription will be deactivated in 12 days if your billing information isn’t updated.
The message had the correct last four digits of the card I used to sign up for the yearly subscription, but the wrong renewal date. I received three emails like this on November 19th, 22nd, & 28th before an actual charge was made on my card on 12/04/21.
On 12/04/21 someone was able to charge my card for $14.99 which I caught because of a notification from the credit card. I had the card replaced and the $14.99 refunded. I changed my password and email address. I use two factor authentication on my account, however, someone was still able to get my credit card information and use it on Wyze.com for a $14.99 purchase.
I will be using virtual cards from here on in to purchase anything from Wyze, however, that doesn’t change the fact that someone had/has access to my account.
Has anyone else faced a similar problem?