Following up from the YouTube livechat @UserCustomerGwen
Welcome to the Wyze community @medombkowski!
I believe that @WyzeGwendolyn would like you to discuss via a private message. Because you’re a new user I’ll tag the @mods to escalate your trust level so you can private message.
@Brlepage Wonderful, thanks for catching this. I searched around for a private message option and didn’t find one, so that explanation makes a lot of sense! (Please feel free to remove this thread to keep everything more on-topic).
@medombkowski, Seconding @Brlepage‘s welcome to the community! At his request, I have raised your Use level. You should be able to private message @UserCustomerGwen now. Just tap or click on ver @ name and a popup should appear. Click on the Message icon there and you should be able to message.
You are welcome! But it was @Brlepage who spotted the situation and escalated to us. Just hope it all works out!