The QR Code generated during cam setup fails to scan in some instances. A quick search of the forum will find many instances and the app has a troubleshooting section on it, with a video. It mentions several things including holding the QR Code upside down. None of this helps and some users have returned the cams. I had replacements sent (thx Wyze). Still did not work.
I had taken screen shots of the codes and sent to Kenneth Rankin/Wyze Support. He immediately spotted the bottom of the QR Code was cut off. At least on some phones, the code window can slide up/down. When first generated the code is down and needs to be slid up for scanning to work. Yes, this could be considered user error, but not everyone uses QR Codes daily.
So two wishes:
Fix the app so the code is in a static window and avoids the confusion.
In the interim, edit the troubleshooting section to mention “sliding” the QR Code up to full view.