Purple picture

Hi, I have a Cam Pan that has been lightly used indoors. Recently the picture is grainy and purple. No night vision at all - just grainy lines. Anyone else have this happen and know a fix? Thanks in advance.

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I have also tried rebooting and deleting and re-adding with no success. Mine started with a purple tinge and has progressed to a gray/purple grainy no picture mess. I am not happy. I’ve submitted this issue to support a couple of times and never heard anything back. This camera is less than 2 years old and not used often. It was a waste of money and the lack of support has me rethinking Wyze products.