Provide Better Support Contact Options

after listening to the hold music for 7 minutes I decided to look it up and figure out what it is
here you go, if you ever feel like listening to the hold music on YouTube it is , i promise, the same experience as being on the phone but you only hear it once on YouTube unless you replay it, otherwise you hear it a dozen times on the support number of which eventually goes to very eager staff in the Philippines who really want to help but can do absolutely nothing but make you go through endless troubleshooting and accomplishes nothing.