Earlier today, I was viewing my Wyze Pan cam using the iOS app (V2.0.21). Suddenly, a female voice emerged from the iPhone’s speaker: “Hello”, she said.
This is exceedingly odd. The Sound for the camera was turned off. The camera is upstairs, and there was no one in the house who could have said ‘hello’ to it.
There are two plausible scenarios that I can think of:
- somebody with a Wyze cam was using their Wyze app to connect to their Wyze camera. They tapped the Speak button to activate their smartphone’s microphone, and said “hello”. Instead of routing the digitized audio stream to their Wyze cam’s loudspeaker, the Wyze server mistakenly routed the audio “Hello” to my app.
- somebody with a Wyze cam was using their Wyze app to connect to their Wyze cam. They tapped the Sound button to activate their Wyze cam’s microphone. They (or another person near the camera) said “Hello”. The Wyze cam’s microphone captured that utterance, sent it to the Wyze server, which then mistakenly transmitted the digitized audio to the Wyze app on my phone.
A third scenario is that hackers or NSA snoopers have accessed the Wyze server complex, and are sending random hellos to Wyze apps across the internet.
Whatever caused this audio to emerge from my Wyze app, it is deeply disturbing, and indicative of potential privacy and security breaches. If other people’s audio streams can be mistakenly transmitted to random Wyze customers, the same thing might happen to video. Caveat emptor.