Preorder Shipping Update #54 Week of 12/15/21

Preorder Shipping Update #54

Week of 12/15/21!

Heeeey besties! Jimmy from Wyze back from the Big Island with a respectable tan and 10 extra pounds from consuming copious amounts of amazing Hawaiian food.

Ready for updates on your preorder products?

First, some weekly reminders.

Preorders happen a while before shipments start, so don’t forget that you’ve gotta let us know if you’ve moved since you placed your order!

  • Think we’ve got out-of-date information? Contact our support team ASAP ! I’m sure the person that moved in your old place would appreciate the gift, but that’s not what you’re payin’ for.

The dates that you see in these emails are estimates for when devices will start to ship .

  • I’ll do my best to get as specific as possible once devices start shipping so you have an idea when your specific order will ship. We’re working on changes behind the scenes to make this experience more personalized in the future.
  • After shipping, our partners will work on getting your package to you. Please give about 4-14 business days for your new device(s) to complete their journey.

Not in the contiguous US? If you’re in Hawaii, Alaska, or Puerto Rico, it could take up to 2-4 weeks to get your package to you.
Wanna hang out with other Wyze fans? Our communities are a great place to see what’s possible with your Wyze gear (or if you want to stare longingly at photos of products you haven’t received yet). We love new faces, so feel free to join us!
…Now on to the good stuff! :man_dancing:

Quick summary.

…Not interested in the nitty gritty?
Check out what’s new at a glance!
Wyze Video Doorbell Pro orders have started shipping today! We can’t wait for you to get yours.
Wyze Scale S orders should finish shipping by the end of this month.
Wyze Switch orders have finished shipping. This will be your last email from me if this is your only outstanding preordered product.
Wyze Lamp Socket orders for the bundle including a Wyze Cam v3 have started shipping and should finish shipping by January.
Wyze Cam Floodlight orders should start shipping a little early. ETA is around 12/23.
Wyze Car (Wave 2) orders will need a bit more time due to labor constraints. They should finish shipping by the end of the month.

Let’s get into the details now:
A NOTE FROM JIMMY

Note: Preorder shipping estimates will continue to fluctuate due to seaport congestion.

I get it, you’re probably hearing a ton about seaports right now. Us too - the time it takes for any company to receive and process imports that arrive via the ocean has increased dramatically and is now reaching historic highs. :sleepy:

Since this process isn’t controlled by Wyze or the partners that we work directly with, it’s super difficult for us to create accurate estimates until the inventory clears through the port. Sometimes this takes over two months! For now, our only option is to push estimates out a ways to hopefully leave enough time for the employees at the port to process our shipments, and in some cases where we really aren’t sure how long processing will take we may have to abstain from projecting a date for a short period of time. We’ll continue to track this and adjust as needed.

Please keep the hard-working folks at the seaports in your thoughts and bear with us – as always you can expect open and honest communication from me every week along the way. :blue_heart:
READ MORE

Wyze Video Doorbell Pro

1% SHIPPED

Shipping just started!
SOLD OUT

I’m stoked to announce that our first Pro camera product is here - meet Wyze Video Doorbell Pro! Tons of you told us in the communities that you were holding out for a wireless doorbell, and I think we nailed it.

You can go wired or wireless with 6-month battery life on this new doorbell, and don’t even get me started on the picture - it’s got an amazing ultrawide view with the highest video quality of any of our cameras thus far.

Shipping just started! More info to come soon.

Wyze Scale S

39% SHIPPED
Shipping is ongoing.

We should finish shipping these by the end of December.
LEARN MORE
Wyze Scale S is Wyze’s latest product! It’s got almost all of the features you know and love from Wyze Scale at a lower price. Learn more by clicking the button above, and compare between the two by clicking the comparison button at the top.

These are planned to finish shipping by the end of the month.

Wyze Lamp Socket

STANDALONE: 68% SHIPPED

BUNDLE w/ v3: 38% SHIPPED

We’re still in the middle of the shipping process and it’s taking some additional time for the next batches to ship, but we still expect to finish this month. If that happens to change, we’ll let you know.

Shipping for bundles with a Wyze Cam v3 have begun and will finish in January.
SOLD OUT

Hook your Wyze Cam v3 up in places where you normally couldn’t get power with our new Wyze Lamp Socket, which runs USB power out of your light fixtures and can let you control their bulbs from your Wyze app!

Shipping has begun for Wyze Lamp Sockets.
Standalone Lamp Sockets should finish shipping this month, and the bundle orders are to follow in January. :snowman_with_snow:

Wyze Solar Panel

0% SHIPPED

Shipping is estimated to begin in January .
SOLD OUT
Long requested, it’s finally here! Keep your Wyze Cam Outdoor running for longer by hooking into this accessory and placing it in a sunny area. Easy! :sun_with_face:

Shipping is planned to start in January. This product is on the way, but we’ve been informed that this product is likely to spend extra time in customs due to its materials.

Wyze Switch

100% SHIPPED

That’s all, folks! Wyze Switch is done shipping.
LEARN MORE

Wyze Switch is our crowd-pleasing new smart light switch that controls more than just lights! Set it up to start your Wyze Robot Vacuum or set the scene with a double or triple tap while keeping a single tap for turning your bulbs on or off. Now that’s a smart home. :bulb:

We’re done shipping Wyze Switch preorders! That means unless you’ve got other things preordered, this will be the last weekly email from me. See ya!

P.S. We’ve got more Wyze Switch devices in stock if you’re lookin’ for em. Click Learn More above to check 'em out.

Wyze Car

WAVE 2: 31% SHIPPED

WAVE 3: 0% SHIPPED

Wave 1 shipping has completed.

Wave 2 shipping is ongoing and is expected to finish by the end of December.

Wave 3 is still expected to start shipping in December as well. We will let you know if this changes.
LEARN MORE

Wyze Car is back, baby! Strap in a Wyze Cam v2 or a Wyze Cam Black and you’ve got a cam on wheels that you can pilot anywhere. Or, if you’re like Brando from our Discord… it’s a snack-carrying tray?

Shipping for Wave 2 is planned to finish by the end of December . Holiday demand has slowed down shipping infrastructure, but our partners are working as hard as they can! :snowflake:

Shipping for Wave 3 won’t start until Wave 2 is done, but we’re still hoping to start shipping by the end of December. :snowman_with_snow:

Wyze Watch 47mm C

89% SHIPPED

Shipping is estimated to finish in December.
LEARN MORE
Wyze Watch 47mm is back in style with the new Wyze Watch 47mm C! It’s the watch you know and love with new colors, bands, and matching watch faces.

We’re shipping these out as we speak and should finish sometime in the next few weeks.

Wyze Cam Floodlight

0% SHIPPED

Shipping is estimated to begin by 12/23 .
SOLD OUT

Meet Wyze Cam Floodlight, powered by a built-in Wyze Cam v3!

Illuminate the bad guys with super-bright LED lights, then tell them to beat it with a 105dB siren (that’s like, helicopter-next-to-you levels of loud). Use the extra USB port to hook up a second Wyze Cam v3 and keep watch around the corner, too.

…And, it’s one of the most affordable floodlight cams on the market. :heart_eyes:

Shipping is planned to start around 12/23.

That’s all for this week!

Thanks for hangin’ folks!
… Now to do some (excessively) last minute Christmas shopping. 🏃‍♂️

See you next time!
—Jimmy from Wyze

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