Preorder Shipping Update #49 Week of 11/10/21

Preorder Shipping Update #49

Week of 11/10/21!

Hey besties!

I’m Jimmy from Wyze and I’m back to let you know how progress is going on your preordered items. These emails are getting kinda long again, so without further ado:

Let’s get to it!

First, some weekly reminders.

Preorders happen a while before shipments start, so don’t forget that you’ve gotta let us know if you’ve moved since you placed your order!

  • Think we’ve got out-of-date information? Contact our support team ASAP ! I’m sure the person that moved in your old place would appreciate the gift, but that’s not what you’re payin’ for.

The dates that you see in these emails are estimates for when devices will start to ship .

  • I’ll do my best to get as specific as possible once devices start shipping so you have an idea when your specific order will ship. We’re working on changes behind the scenes to make this experience more personalized in the future.
  • After shipping, our partners will work on getting your package to you. Please give about 4-14 business days for your new device(s) to complete their journey.

Not in the contiguous US? If you’re in Hawaii, Alaska, or Puerto Rico, it could take up to 2-4 weeks to get your package to you.
Wanna hang out with other Wyze fans? Our communities are a great place to see what’s possible with your Wyze gear (or if you want to stare longingly at photos of products you haven’t received yet). We love new faces, so feel free to join us!
…Now on to the good stuff! :man_dancing:

Quick summary.

…Not interested in the nitty gritty?
Here’s a quick look at the changes this week.
Wyze Light Strip orders will finish shipping early, around 11/12.
Wyze Light Strip Pro orders will finish shipping early, around 11/19.
Wyze Watch 47mm C orders have started shipping about half a month early.
Wyze Bulb White orders were incorrectly listed as planning to start shipping in December. They’re planned to start shipping earlier - in November.
Wyze Car (Wave 2) orders will start shipping around 11/15, about half a month early.

How’s that for some positive updates? Beating estimates left and right. You love to see it. :heart_eyes:
A NOTE FROM JIMMY

Note: Preorder shipping estimates will continue to fluctuate due to seaport congestion.

I get it, you’re probably hearing a ton about seaports right now. Us too - the time it takes for any company to receive and process imports that arrive via the ocean has increased dramatically and is now reaching historic highs. :sleepy:

Since this process isn’t controlled by Wyze or the partners that we work directly with, it’s super difficult for us to create accurate estimates until the inventory clears through the port. Sometimes this takes over two months! For now, our only option is to push estimates out a ways to hopefully leave enough time for the employees at the port to process our shipments, and in some cases where we really aren’t sure how long processing will take we may have to abstain from projecting a date for a short period of time. We’ll continue to track this and adjust as needed.

Please keep the hard-working folks at the seaports in your thoughts and bear with us – as always you can expect open and honest communication from me every week along the way. :blue_heart:
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16.4FT: 53% SHIPPED

32.8FT: 64% SHIPPED

Wyze Light Strip Pro

All orders should ship by 11/19 .
SOLD OUT

Even better news than last week! Our inventory arrived a little early and we’ve made great progress on shipping already.

We’re now planning to finish shipping by 11/19. You guys got your celebratory light-strip-synced dance party planned yet, or am I getting ahead of myself?

16.4FT: 100% SHIPPED

32.8FT: 99% SHIPPED

Wyze Light Strip

All outstanding orders for the 16.4ft model have shipped.

Shipping for 32.8ft model should finish by 11/12 .
LEARN MORE
We’re done shipping all of the preorders for Wyze Light Strip’s 16.4ft model, thanks to the hard work of our Supply Chain team. It’s also back on sale!

Orders for the 32.8ft model should finish shipping by 11/12 - almost all orders have already been sent out, we just need a few more days for the stragglers!

0% SHIPPED

Wyze Video Doorbell Pro

Shipping is estimated to begin in December .
SOLD OUT

I’m stoked to announce that our first Pro product is here - meet Wyze Video Doorbell Pro! Tons of you told us in the communities that you were holding out for a wireless doorbell, and I think we nailed it.

You can go wired or wireless with 6-month battery life on this new doorbell, and don’t even get me started on the picture - it’s got an amazing ultrawide view with the highest video quality of any of our cameras thus far.

Shipping starts in December .

0% SHIPPED

Wyze Scale S

Shipping is estimated to begin in early December .
LEARN MORE
Wyze Scale S is Wyze’s latest product! It’s got almost all of the features you know and love from Wyze Scale at a lower price. Learn more by clicking the button above, and compare between the two by clicking the comparison button at the top.

Shipping is planned to start in early December.
… Just in time for your New Year’s resolution.

STANDALONE: 0% SHIPPED

BUNDLE W/ v3: 0% SHIPPED

Wyze Lamp Socket

Shipping is estimated to begin in December .
LEARN MORE

Hook your Wyze Cam v3 up in places where you normally couldn’t get power with our new Wyze Lamp Socket, which runs USB power out of your light fixtures and can let you control their bulbs from your Wyze app!

Shipping starts in December. :snowman_with_snow:

0% SHIPPED

Wyze Solar Panel

Shipping is estimated to begin in January .
SOLD OUT
Long requested, it’s finally here! Keep your Wyze Cam Outdoor running for longer by hooking into this accessory and placing it in a sunny area. Easy! :sun_with_face:

Shipping is planned to start in January. This product is on the way, but we’ve been informed that this product is likely to spend extra time in customs due to its materials.

0% SHIPPED

Wyze Switch

Shipping is estimated to begin in December .
LEARN MORE

Wyze Switch is our crowd-pleasing new smart light switch that controls more than just lights! Set it up to start your Wyze Robot Vacuum or set the scene with a double or triple tap while keeping a single tap for turning your bulbs on or off. Now that’s a smart home. :bulb:

Shipping is planned to start in December. The vessel carrying all of our Wyze Switch inventory is aimlessly floating around the port right now, waiting to dock. It’s been several days. Awkward.


(The red square is your Wyze Switch)

0% SHIPPED

Wyze Bulb White

Shipping is estimated to begin in November .
LEARN MORE
Wyze Bulb White is the return of the white Wyze Bulb with color temperature control! It’s upgraded with amazingly accurate color quality that keeps your food looking scrumptious and your indoor items looking like their true colors, and the ability to match your color temperature with the color of the sun throughout the day for a proper wind up and a proper wind down.

Shipping starts in November. It actually was always November…

Sorry about the mixup - my mom bleached her hair a lot when I was in the womb. I’m like a contact blonde. Awkward. Anyways, let’s move on. :sweat_smile:

WAVE 2: 0% SHIPPED

WAVE 3: 0% SHIPPED

Wyze Car

Wave 1 shipping has completed.

Wave 2 shipping is estimated to begin by 11/15 .

Wave 3 shipping is estimated to begin in January.
LEARN MORE

Wyze Car is back, baby! Strap in a Wyze Cam v2 or a Wyze Cam Black and you’ve got the perfect cat-terrorizing cam on wheels. Or, if you’re like Brando from our Discord… a snack-carrying tray?

Shipping for Wave 2 is planned to start by 11/15 . Looks like this inventory is coming in a little early! :snowflake:

Shipping for Wave 3 is planned to start in January. :snowman_with_snow:

8% SHIPPED

Wyze Watch 47mm C

Just started shipping! More info to come.
LEARN MORE
Wyze Watch 47mm is back in style with the new Wyze Watch 47mm C! It’s the watch you know and love with new colors, bands, and matching watch faces.

Shipping started a little early for the new colors, while Midnight Black is shipping now.

0% SHIPPED

Wyze Cam Floodlight

Shipping is estimated to begin in December .
LEARN MORE

Our newest preorder product is here - meet Wyze Cam Floodlight, powered by a built-in Wyze Cam v3!

Illuminate the bad guys with super-bright LED lights, then tell them to beat it with a 105dB siren (that’s like, helicopter-next-to-you levels of loud). Use the extra USB port to hook up a second Wyze Cam v3 and keep watch around the corner, too.

…And, it’s one of the most affordable floodlight cams on the market. :heart_eyes:

Shipping is planned to start in December.

That’s all for this week!

Thanks for hanging with me for another round of updates! I’ll be back with more next Wednesday.

See ya around, friends! :v:
—Jimmy from Wyze

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