Power off and restart device says operation failed

My camera shows as offline however I can view it both real-time and via playback. I tried the power off icon and the restart device button but both of them come back with operation failed. I also unplugged it for 30 secs to force it to power down and restart but that did not help. Weird that it appears to work but shows as offline and will not restart or power off via the app.

Sounds as if you should try restarting your phone…

And when something like that happens try clearing the cache.