Playback- Take photo bug?

support

#1

On iOS- When I’m in “Playback” on a camera that is set to constant record to SD card, if I pause the playback and press “take photo”… I get the spinning wheel for several minutes but nothing ever happens. The spinning wheel just spins until I exit that screen. No photo ever shows up in photos. Wyze has read and write access to photos in settings.

Am I doing something wrong?

Edit- I should add that if I don’t pause, the photo shows up just fine.


#2

I concur. Take Photo works while playback is streaming. But if playback is paused, then I get a continuous spinning white spokes icon in a gray box. Must back out to the device list to recover. iOS App version 1.3.114, V1 firmware 3.9.3.62.


#3

Hi, it is bug that we didn’t catch. Thanks for reporting! Our engineers will get it fixed soon.