Playback on V1 cam is 1/3 frame per second

[Customer]

Again?

Frame rate dropped to 1/3fps

Out of nowhere, yesterday I noticed the frame rate for all our cameras in the app (iOS) dropped to only updating every ~3 seconds. I’ve tried restarting the cameras, and restarting our router. It seems consistently 1/3fps for all cameras on both our phones. Also whats weird is that the data rate in the top left updates at ~1.2fps. Am I the only one experiencing this?