People detection stopped working on v3s

People detection has stopped working on my cam v3s wth Cam Plus. I only noticed trying to filter recorded events by People and not Motion. If I turn the Motion filter off, there are no event recordings. The recordings (multiple recordings clearly with people in the room) are only tagged as motion.

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If you are using the Cam Plus Lite (Legacy Person Detection, etc) then it is an issue they are currently working to fix:

If you are using the full Cam Plus subscription and still having this issue, please contact Customer Support:

CUSTOMER SUPPORT

(206) 339-9646, or you can chat with an agent or create a ticket on the support site.
Open for support between 4 am - 6 pm PT Monday through Friday, and 8 am - 4 pm PT Saturday.

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