Pan cam not working

Ive had issues with my pan cam on and off since we got it. Now its completely unusable. The screen all multi colored lines. I cant figure out how to post a pic (screen shot)

Any advice on whats going on ?

What have you tried for troubleshooting? Restarted the cam? Taken the SD card out and try a restart? Go back a firmware? With the screen lines it sounds like a thing for Support to handle due to possible hardware failure. Here is the support ticket link.. Sorry your having the problem. If you still trying to post a picture (which I am still interested to see), there should be an attach picture button near the typing box (on my phone it’s a disk drive with an up arrow on it).

Is there a @moderators around that can make sure this nice user has the permissions to be able to post a pic? Thanks! :slight_smile:

@frank.7 You should be good to post a picture now. Click the image icon above your reply to post.

@Omgitstony, thanks for the heads up.

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Thats what it looks like guys

Definitely go the Support route. That’s pretty abnormal.

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Just posting because WOW. I’m going to share that photo with the team. Hope you reached out to support!

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